Position Overview

The Supervisor is responsible for overseeing the customer experience, driving the team to meet or exceed profitability expectations, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

Job Description

Assisting the management team in exceeding the profitability expectations for the store in sales
Assisting the management team in exceeding all KPI targets
Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store
Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom
Maintain high communication levels with every team member including coaching on a regular basis
Maintaining solid product knowledge
Achieving individual sales targets
Demonstrating ability to work successfully in a team with all company employees
Opening and closing store when required

Additional Duties And Responsibilities

Participating in and attending all store meetings and other related functions
Performing housekeeping and maintenance duties as required
Willing and being available to travel and work from different locations when necessary
Maintaining standards in line with the requirements of the job and any policies currently in place
Assuming and completing other duties as assigned by management from time to time
Working any additional hours as to the requirements of the job
Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility

Requirements

General Requirements

Completing all duties on time and in a satisfactory manner as assigned by management
Punctuality and adhering to designated work schedule
Flexibility and working effectively with colleagues and management to accomplish duties and goals
Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code
Representing a positive attitude toward the merchandise and the company
Abide by the 6 Guess Rules
Adhere to the rules and guidelines as expressed in the company hand book

Benefits

Staff Discount
Monthly Target Bonus
Uniform Allowance

Guess Europe Sagl

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